Call +91 62922 77070 Connect on WhatsApp

Monday–Saturday, 9:00 AM – 7:00 PM · Sunday closed

Patient guide

For patients

What to expect, from booking your first consultation to recovering after surgery.

Booking a consultation

  1. Call or WhatsApp+91 62922 77070 · Monday–Saturday, 9:00 AM – 7:00 PM · Sunday closed
  2. Our team schedules your visitTell us briefly what the problem is, and we will find a time that suits you.
  3. See Dr RayAt the Kankurgachi clinic or at Fortis Hospital, Anandapur. Addresses and directions

Ready to book?

Speak to our team. We’ll schedule your visit with Dr Ray.

Before your consultation: what to bring

  • Previous medical reports, scans and test results
  • Prescriptions, and a list of the medicines you take
  • Your health insurance details, if you have insurance
  • A note of your symptoms and the questions you want to ask

Preparing for surgery

If you need an operation, Dr Ray’s team will give you instructions for it. Please follow them carefully, and ask if anything is unclear.

Awaiting Dr Ray’s content

General guidance on preparing for surgery: tests before the operation, eating and drinking, medicines, and what to bring to hospital.

Insurance and cashless treatment

Costs depend on the procedure, the hospital and your insurance. Call or WhatsApp us before your visit and our team will explain the options.

Awaiting details

Which insurers and TPAs are accepted for cashless treatment, and at which location.

After surgery

Recovery depends on the operation. Each treatment page has a recovery section:

In an emergency, go to the nearest hospital emergency department.

Awaiting Dr Ray’s content

General after-surgery guidance: wound care, follow-up visits, and the warning signs that mean you should call.

General questions

How do I book an appointment?

Call or send a WhatsApp message to +91 62922 77070. Our team will schedule your visit.

Where does Dr Ray see patients?

At the clinic at 40B/H/7, Swami Swarupananda Sarani, Phool Bagan, Kankurgachi, Kolkata, West Bengal 700054, and at Fortis Hospital, Anandapur, Kolkata.

What are the clinic hours?

Monday–Saturday, 9:00 AM – 7:00 PM. Sunday closed.

What does treatment cost?

Costs depend on the procedure, the hospital and your insurance. Call or WhatsApp us and our team will explain the options.

Can I get advice on this website instead of a consultation?

No. The information on this website is general and does not replace a consultation. Please speak to a doctor about your own symptoms. Medical disclaimer

Are there videos in Bengali?

Yes. Many of Dr Ray’s explainers and reels are in Bengali. You can filter for them on the podcast & videos page.

Appointments

Still have a question? Speak to our team.

Call or send a WhatsApp message and our team will arrange a consultation with Dr Ray at the Kankurgachi clinic or at Fortis Hospital, Anandapur.

Clinic hours Monday–Saturday, 9:00 AM – 7:00 PM · Sunday closed

Call Now WhatsApp